For login specific help contact the GHConnect Help Desk at 1-877-976-6384 from 8am-8pm EST, M-F.
For other training-related help, contact your HR representative.
For trouble with a course, please review these tips:
Did You Already Complete This Course?
If the course did not mark complete in the learning system, follow these steps:
- Launch the course
- Click on the Review button
- Click the Back button, then click forward.
- Click Exit from the course, but wait until you get the “Session Closed” message.
Having Trouble? Try These First:
- Try using another browser – Chrome and Firefox are preferred. Do not use Safari.
- Make sure Adobe Flash is enabled for your browser. See Technical Help.
- Ensure that your browser allows pop-ups and Java Script for this site.
- If you lose your training window, hold the ALT and TAB keys on your keyboard to toggle between open windows on your computer.
- Turn up your volume. Most courses have sound.
- Some courses may be available on mobile devices.